Privacy Policy
At Edexy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service for real estate professionals ("Service").
1. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.
Personal Information
We may collect personal information that can identify you such as your name, email address, telephone number, and company information when you register for an account, contact our customer service, or otherwise interact with our Service.
Chat Data
We collect and store the content of conversations between your clients and our AI chatbot to improve our Service and provide analytics to you.
Usage Information
We automatically collect information about how you interact with our Service, including the pages you view, the time spent on those pages, and other diagnostic data.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and customer service requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with our Service
- Personalize your experience
3. Information Sharing and Disclosure
We may share your information as follows:
- With vendors, consultants, and other service providers who need access to such information to perform services on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Edexy or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
4. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
5. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information.
7. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@edexy.com.